ElectroCroissant is owned and operated in France by « Entreprise Individuelle Rayhan RAHIM KHAN », a sole proprietorship -Siren : 918022666, adress : 53 ter rue aux ligneaux, 45000 Orléans, France- registered in France.
These Terms and Conditions of Sale govern the contractual relationship between ElectroCroissant and any customer, including international and English-speaking customers purchasing from our website.
- Sale of Art Prints
1.1 Printing of Prints
Art prints are produced on demand by an external printing service selected by Electrocroissant.
1.2 Scope of Purchase
The client purchases only the physical copy of the selected print. The purchase of a print does not grant any rights to exploit, reproduce, copy, or distribute the artwork in any form.
1.3 Delivery Times and Conditions
Delivery times are generally between 3 and 5 days but may vary depending on your location.
The delivery times provided are estimates only. Electrocroissant cannot be held responsible for delays caused by the carrier or by any external event that prevents or slows down delivery.
Once the package has been handed over to the carrier, the risk of delay is transferred to the client.
A delivery delay shall not give rise to a refund, cancellation of the order, or compensation, unless required by mandatory legal provisions.
In the event of a significant delay, Electrocroissant will assist the client with the carrier’s claims process, without this constituting an acceptance of liability.
1.4 Withdrawal Right and Guarantees
In accordance with European consumer law (Article L221-28 of the French Consumer Code), the purchase of an art print—made to order and produced specifically for the client—does not fall within the scope of the withdrawal right.
In the event of a manufacturing or printing defect, the applicable legal guarantee will apply.
1.5 Defects in the Print
If the package appears damaged upon delivery, please notify the courier and issue a written reservation at the time of receipt.
If a printing defect or damage is discovered after opening the package, please provide photographic evidence. These elements will allow us to assess the issue and determine the appropriate solution (reprint or replacement).
1.6 Variations in Colour and Rendering
Minor variations in colour or appearance may occur depending on screen settings and printing processes. Such variations do not constitute a defect.
1.7 Prices, Taxes and Shipping Costs
Depending on the country of delivery, customs duties or other taxes may apply. It is the client’s responsibility to check any applicable charges before placing an order. Payment of customs duties and taxes is the responsibility of the client.
1.8 Force Majeure
Electrocroissant cannot be held liable for difficulties arising from events of force majeure (such as strikes, severe weather, transport disruptions, or any event beyond its reasonable control).
1.9 Applicable Law and Jurisdiction
These Terms and Conditions are governed by French law. In the event of a dispute, the competent courts shall be those of the jurisdiction of Orléans, France.
For any questions, you can contact Electrocroissant through the contact form.